Company culture
Remote Work Experience Survey

Remote Work Experience Survey

This survey analyzes the convenience, effectiveness, and support for employees in remote or hybrid work, including access to tools and communication. It identifies issues and suggests improvements to enhance productivity and satisfaction. Suitable for HR managers and companies supporting remote work.

Use template

The Remote Work Experience Survey helps you understand how employees actually experience remote or hybrid work, from daily convenience to communication quality and access to tools. It gives HR teams and managers concrete input for closing gaps and making remote work genuinely sustainable, not just tolerable.

What the “Remote Work Experience Survey” survey measures

It measures perceived convenience of remote work, communication effectiveness and the factors weakening it, accessibility of essential tools and resources, and the level of support employees feel from the company. Combined star ratings, single choice, and open text answers reveal both the scale of satisfaction and the specific reasons behind it.

Who the “Remote Work Experience Survey” template is for

This template is built for HR managers, people operations teams, and team leads in companies with remote or hybrid employees, especially those wanting to check in after policy changes, new tool rollouts, or a shift in work arrangements. It also suits fast-growing companies trying to standardize remote work support across departments.

How to adapt the template to your needs

You can adjust the tool list in question 5 to match your actual tech stack, or add options relevant to your industry, like field access or client-facing software. Add branching so employees who report low support or communication scores get follow-up questions about specific causes, and remove questions that don't apply if your company is fully remote versus hybrid.

Questions and answer options

Question type: open text answer.
Question type: multiple choice.
Answer options:
— Reliable software (Zoom, Teams)
— Access to corporate systems
— Technical support
— High-speed internet
— Ergonomic equipment
Question type: single choice.
Answer options:
— Yes, I feel fully supported
— I mostly feel supported
— I feel partially supported
— I rather don’t feel supported
— I don’t feel supported at all
Question type: open text answer.

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Frequently asked questions

Low scores usually point to tool gaps, unclear communication norms, or timezone friction; the open text questions in this survey help identify which factor is driving the score.
It works for both, since questions about tools, communication, and support apply regardless of how many days someone works remotely.
Cross-reference low accessibility scores with the multiple choice tool list to see which specific resources need budget or IT attention first.
Running it after major changes, like a new collaboration tool or policy update, gives clearer before-and-after comparisons than a fixed schedule.