Pollsar Terms of Use

Effective Date: April 27, 2025

1. General Provisions

1.1. These Terms of Use (hereinafter "Agreement") govern the use of the Pollsar platform (hereinafter "Platform"), available at https://pollsar.com, and the services provided on it by POLLSAR LLC (hereinafter "Pollsar", "we"), a company registered in the United States of America (Florida), by all users of the Platform, including respondents and creators (also referred to as "makers").

1.2. The Agreement is an integral part of the Public Offer, Service Agreement, Privacy Policy, and other applicable documents. Using the Platform signifies your agreement with this Agreement.

1.3. Use of the Platform is governed by the laws of the State of Florida, USA, without regard to conflict of law principles. Disputes related to this Agreement shall be resolved in the courts of the State of Florida, unless otherwise required by mandatory provisions of your jurisdiction.

2. Description of Services

2.1. Pollsar provides the following services:

For Respondents:

• Participation in surveys provided by makers.
• Option to undergo verification to increase trust level and access additional surveys.
• Earning points for participating in surveys and using them (e.g., for charitable donations or exchanging for coupons, certificates, digital subscriptions).

For Makers:

• Creation and targeting of surveys using the Pollsar Audience or their own respondent databases (email addresses). Makers may upload accompanying content to surveys, including images, videos, audio files, and logos.
• Access to analytics on survey results.
• Placement of advertising banners in surveys on a paid basis with prior moderation. Banner placement services are paid separately and are not subject to automatic renewal.
• Subscription to current research conducted by Pollsar. The subscription to research is paid separately from tariff plans and is renewed annually.

2.2. Services are provided under the conditions described in this Agreement, as well as in the Subscription Terms and Refund Policy for paid services.

3. Rights and Obligations of the Parties

3.1. Obligations of Pollsar

• Ensure access to the Platform in accordance with this Agreement.
• Provide services, including access to surveys, analytics, the Pollsar Audience, advertising banner placement, and subscription to current research, provided users comply with the terms of the Agreement.
• Conduct preliminary moderation of banners placed by makers to exclude illegal content (e.g., fraud, discriminatory materials, or promotion of prohibited goods or services).
• Protect users’ personal data in accordance with the Privacy Policy.
• Notify users of significant changes to the terms of the Agreement at least 30 days before they take effect via email or a Platform notification.

3.2. Rights of Pollsar

• Suspend or terminate a user’s access to the Platform in case of violation of this Agreement.
• Reject banners if they violate laws, ethical standards, or could be used for illegal purposes.
• Modify the Platform’s functionality, including available services, tariffs, and limits, with user notification.

3.3. Obligations of the User

• Provide accurate information during registration and use of the Platform.
• Comply with the terms of this Agreement, the Service Agreement, and other applicable documents.
• For makers: timely pay for services in accordance with the Subscription Terms, including payment for access to the Pollsar Audience, banner placement, and subscription to current research.
• For makers: ensure the legality and compliance with ethical standards of the content of surveys and banners, including images, videos, audio files, logos, text, and URLs. Makers bear responsibility for violations of third-party rights, including copyrights, trademark rights, and other intellectual property rights. Pollsar will follow the procedures outlined in the DMCA Policy to handle copyright infringement complaints.
• Refrain from using the Platform for illegal purposes, including fraud, creating offensive content, or violating third-party rights.
• For makers: bear responsibility for any third-party claims related to the content of surveys or banners, including violations of copyright or applicable laws.

3.4. Rights of the User

• Use the Platform’s services in accordance with this Agreement.
• Manage their data in accordance with the Privacy Policy.
• Request a refund in cases specified in the Refund Policy.

4. Paid Services

4.1. Access to paid services is provided to makers based on tariff plans (Basic, Pro, Expert, Business). Subscriptions to tariff plans are automatically renewed unless canceled by the user.

4.2. Subscription to current research is paid separately from tariff plans and is renewed annually unless canceled by the user.

4.3. Banner placement is paid separately and is not subject to automatic renewal.

4.4. Payment and refund terms are governed by the Subscription Terms and Refund Policy.

5. Age Restriction

5.1. The Pollsar Platform is intended for users over 18 years of age. We do not provide services to users under 18 years of age.

5.2. If we become aware that a user under 18 years of age is using the Platform, we will block their account and delete all associated data in accordance with the Privacy Policy.

6. Intellectual Property

6.1. All rights to the Platform, including software, design, trademarks, and content (except for user-generated content), belong to Pollsar.

6.2. The user retains rights to the content they create (e.g., survey text, banners, images, videos, audio files, logos) but grants Pollsar a non-exclusive license to use it for providing services (e.g., banner placement, analytics).

6.3. The user agrees not to use Pollsar’s intellectual property without written permission.

7. Limitation of Liability

7.1. Pollsar provides the Platform and services "as is" without additional warranties beyond those explicitly stated in this Agreement. We are not liable for:

• Direct or indirect losses, including lost profits, arising from the use or inability to use the Platform.
• Technical failures, interruptions in operation, or data loss unless caused by Pollsar’s intentional actions.
• Actions of third parties, including disruptions in third-party services (e.g., Stripe, PayPal).
• Content of surveys and banners placed by makers, including any third-party claims.
• Accuracy or completeness of data provided as part of current research.
• Survey results.

7.2. Pollsar’s maximum liability is limited to the amount paid by the user for services over the last 12 months (for makers) or 100 USD (for respondents), unless otherwise required by mandatory legal provisions.

8. Force Majeure

8.1. Pollsar is not liable for failure to fulfill obligations due to force majeure circumstances, including natural disasters, wars, terrorist acts, legislative changes, cyberattacks, or internet disruptions.

9. Waiver of Class Actions

9.1. You agree that any disputes related to this Agreement will be resolved solely on an individual basis. You waive the right to participate in class actions, group arbitrations, or any other form of collective proceedings.

9.2. If for any reason the waiver of class actions is deemed invalid, disputes will be resolved in the courts of the State of Florida, as stated in Section 1.3.

10. Termination of the Agreement

10.1. Pollsar may terminate this Agreement in the following cases:

• Violation by the user of the terms of this Agreement or other applicable documents.
• Suspicions of illegal activities, including money laundering or terrorism financing, in accordance with the AML Policy.
• Cessation of Platform operations (with 30 days’ notice).

10.2. The user may terminate this Agreement by deleting their account through the Platform’s settings. After deletion, data is retained for 30 days for potential recovery, then deleted or anonymized.

11. Changes to the Agreement

11.1. Pollsar may update this Agreement due to changes in legislation, operational activities, or Platform functionality. The updated version will be published on the Platform with the effective date.

11.2. We will notify users of significant changes via email or through a Platform notification at least 30 days before they take effect. Continued use of the Platform after the changes take effect signifies your agreement with the updated Agreement.

12. Contact Information

If you have any questions or requests related to this Agreement, please contact us:
Email: [email protected]
We will respond within 30 days of receiving your request.