Events
Assessment of event accessibility for different population groups

Assessment of event accessibility for different population groups

The survey helps identify which factors make events inaccessible for different people and which solutions are perceived as most effective. It can be used by event organizers and city initiatives to improve inclusivity and accessibility.

Use template

The Assessment of event accessibility for different population groups survey looks at what actually stops people from attending events and which fixes they consider worthwhile. It captures both barriers respondents have faced themselves and the ones they see affecting others. Use it to make your events genuinely open rather than accessible only on paper.

What the “Assessment of event accessibility for different population groups” survey measures

The questionnaire maps concrete obstacles — physical inaccessibility of the venue, transport and route difficulties, missing information, high cost, inconvenient timing, overcrowding and the absence of rest areas — and separates barriers people met personally from those they attribute to groups like people with limited mobility, parents with young children, the elderly or people on low incomes. It weighs which structural factors (location, format, duration, price, timing, clarity of information, organizer attitude) matter most, rates how much accessibility influences a decision to attend, and gathers open feedback on what organizers most often overlook.

Who the “Assessment of event accessibility for different population groups” template is for

It fits event and festival organizers, cultural institutions, museums and libraries, municipal and city-initiative teams, universities and NGOs running public programs, and inclusion or CSR specialists. It is especially useful before planning a new venue or season, when auditing a recurring event, or when applying for accessibility funding and needing evidence of real audience needs.

How to adapt the template to your needs

Swap the barrier and “what helps” answer lists for options that match your venue — add sign-language interpretation, quiet rooms, step-free routes or childcare if relevant. Reword “events” to your specific format (concert, conference, city festival). You can branch: show extra questions only to people who report a barrier, and route the “I have not encountered barriers” group to a shorter path. Add or remove population groups, and turn the final open question into a required field when you want richer qualitative input.

Questions and answer options

Question type: multiple choice.
Answer options:
— Physical inaccessibility of the venue
— Transportation or route difficulties
— Lack of information about the event
— High participation cost
— Inconvenient timing
— Overcrowding
— Lack of rest areas
— I have not personally encountered such barriers
Question type: multiple choice.
Answer options:
— People with limited mobility
— People with special needs
— Parents with young children
— Elderly people
— People with busy work schedules
— People with low income
— Hard to say
Question type: multiple choice.
Answer options:
— Location and infrastructure
— Event format
— Duration
— Cost
— Timing
— Lack of clear information
— Organizer attitude
Question type: multiple choice.
Answer options:
— Clear information in advance
— Convenient venue
— Flexible start time
— Different participation formats
— Affordable price or free entry
— Friendly atmosphere
— Hard to say

Similar survey templates

Frequently asked questions

Personal experience and perceived barriers rarely match. Someone who never struggled physically may still recognise that people with limited mobility or parents with strollers do. Keeping the two questions apart lets you size your own audience's pain points and gaps in awareness at the same time.
It separates fixable logistics (location, timing, price, information clarity) from softer issues like organizer attitude. Factors that cluster at the top tell you where a small operational change — a clearer schedule, a cheaper tier, a better-connected venue — removes the most friction.
Yes. Cross the “barriers encountered” answers with the “what helps make an event accessible” answers: if physical inaccessibility ranks high while “convenient venue” leads the solutions, that is a direct case for step-free access, seating or transport support.
Treat it as a discovery channel. Respondents often name specifics — no rest areas, unclear signage, no online ticket info — that fixed answer lists miss. Tag recurring themes and feed them straight into your accessibility checklist.