Website surveys and feedback forms

Ask right on the site, where the purchase breaks off: with an exit-intent pop-up in the cart, or with a block or tab on the checkout or cancellation page. One multiple-choice question is enough, with options like “too expensive,” “couldn't find what I needed,” “shipping doesn't work for me” and “Other,” and anyone who picks “too expensive” gets a follow-up: is it the product itself or the shipping. Pollsar builds the chart of reasons on its own, and on request the AI assistant puts together a report on what gets in the way most often. A ready-made set of ecommerce survey questions already asks about prices, payment and unfinished purchases.

Yes. The Free plan has no time limit and needs no credit card. Build as many surveys and forms as you like, with up to 10 questions each, from a template or with the AI assistant, test them in preview and run them one at a time by direct link or QR code: a button on your site opens the survey on a Pollsar page, and responses show up in the summary and in each visitor's response card. Pro adds embedding as a side tab, a modal window, a pop-up, a block or a full page, plus branching, scored quizzes, screenshot uploads, forwarding to email, Google Sheets, Slack, Telegram, Zapier and webhooks, UTM tags, your logo, surveys without a welcome page and any number of surveys at once. Expert adds a separate code and response count for each page, waves after a redesign, Google Analytics and Meta Pixel events, a quiz result email and hiding Pollsar branding. The full list is in the plan comparison.

Yes. Pollsar's form builder is free: add name, phone, email with format validation, a message, ratings and answer options without code, and let the AI assistant write the draft. On the free plan, the form opens by link: put it on a “Contact us” button or in your site menu, and submissions show up in the summary. Embedding the form as a block or modal window right on the page and getting every submission by email come with Pro.

A free basic form sends each message as a separate email, and you have to piece together the picture from a hundred answers by hand. In Pollsar, answers go straight into a summary with percentages and the average score for each question, so you see what keeps coming up, not just separate emails. If you only need to collect answers by link, the free plan is enough.

Yes. Every message or request from the form on your site arrives at your address, and a copy can go to Google Sheets, Slack, Telegram, Zapier or your webhook. You can set a condition and get only what you need, like ratings below three stars. In Google Sheets, each request becomes its own row with the date and answers.

No. On the Pro plan, Pollsar gives you ready-made code that goes into an HTML block in WordPress, Webflow, Wix or any builder that accepts custom code, with no plugins. Sending responses to email, logic, email validation and file storage already run on Pollsar's side, so there's no need to code a form in HTML or PHP. The help center covers embed formats and where to get the code.

Yes. The quiz goes on WordPress, Webflow or Wix with the same code as a survey: as a block in your catalog or in a window behind a “Find my match” button. Four to six questions about the shopper's task are enough for a finder quiz (what it's for, who it's for and the budget) rather than specs they may not know. If the visitor isn't ready to buy right away, on the Expert plan they get an email with their result to come back to later.

Not if it shows up at the right moment. The tab and button open the survey only when clicked, and for the pop-up you choose when it appears: after a few seconds on the page or when the visitor is about to leave. The block and full page don't cover anything. Visitors answer right on the page, with no sign-up or apps, and if you turn off the welcome page, they see the first question right away.